Safe Gaming

H baj's Responsible Gaming — For fun, not addiction

H baj believes gaming should be a source of entertainment, not financial stress. We're committed to helping you build healthy gaming habits.

18+
Age Restriction
24/7
Support
6
Protection Tools
48 Hours
Cooling-Off Break
Licensed Platform
Self-Exclusion Feature
Deposit Limit
Expert Support
Safety Tools

The Six Pillars of Responsible Gaming

H baj provides six industry-leading responsible gaming tools to help keep you safe.

Most Popular

Setting Deposit Limits

Set your own daily, weekly, or monthly deposit cap. Once the limit is reached, h baj will automatically block any further deposits.

Take a Break

Cooling-Off Period

Take a voluntary break of 1 day to 6 weeks. During this period, your account remains active but placing bets will not be possible.

Long-Term

Self-Exclusion

Exclude yourself from h baj for anywhere between 6 months and 5 years, or permanently. Once this decision is made, it cannot be reversed.

Time Controls

Reality Check Alerts

A pop-up will appear every 30, 60, or 90 minutes to remind you how long you've been playing. Stay grounded in reality.

Session Controls

Session Time Limit

Set daily or per-session time limits for playing. Once your limit is reached, you will be logged out automatically.

Family Protection

Parental Controls

If a family member is struggling, guardians can contact h baj support directly to request an account restriction.

How to Use

Steps to Activate Protection Tools

Activate your preferred responsible gaming settings in just a few simple steps.

01
Set a Deposit Limit

Go to your account settings and look for the "Responsible Gaming" section.

  • Log In to Your Account
  • Go to the "Settings" menu
  • Select "Deposit Limit"
  • Set Your Amount and Duration
  • Tap "Confirm"
02
Take a Cooling-Off Period

Use this whenever you feel like you need a little break.

  • Go to the "Responsible Gaming" section
  • Select the "Take a Break" option
  • Select Your Break Duration
  • Verify with OTP
  • The break takes effect immediately
03
Set a Reality Check

Regular alerts will help you keep track of how much time you're spending.

  • Tap the settings icon in the game lobby
  • Turn on "Reality Check"
  • Choose 30 / 60 / 90 minutes
  • Save
04
Self-Exclude

If you are experiencing long-term difficulties, consider this a permanent solution.

  • Contact Support
  • Request "Self-Exclusion"
  • Select Duration
  • Verify Identity
  • Will be active within 24 hours
Warning Signs

Recognize the Signs of Problem Gambling

If you notice any of the following signs in yourself or someone you know, don't wait — seek help now.

  • Chasing losses by placing more bets to win back lost money.
    Chasing losses with bigger bets is one of the most dangerous warning signs to watch out for.
  • Playing longer than intended
    Spending far more time gaming each day than planned and being unable to stop.
  • Hiding it from family and friends
    Hiding your gaming habits, or prioritising gaming over family and work.
  • Feeling restless or irritable when not playing
    Feeling anxious, angry, or distressed when you are unable to play.
  • Struggling to pay bills or debts
    Running out of money for essential expenses or going into debt because of gaming.
  • Repeatedly trying to stop but being unable to
    Repeatedly trying and failing to cut back or stop gaming.
Detailed Guidelines

The Complete Guide to Responsible Gaming

What Is Responsible Gaming and Why Does It Matter

Responsible gaming at h baj is more than following rules — it's a way of life. We want every member to enjoy gaming as a source of fun, not a source of financial or emotional stress. Responsible gaming means making conscious choices — when to play, how much to play, and when to stop.

Online gaming and betting are growing fast in Bangladesh — but so are cases of problem gambling. h baj believes it's the platform's responsibility to provide a safe environment for every player. That's why we've invested in building a culture of responsible gaming from the very beginning.

Keep in mind: Gaming is entertainment, not a source of income. Winning is never guaranteed — always keep that in mind.

Build a Healthy Gaming Budget

Setting a budget is the most important part of responsible gaming. h baj recommends that you only spend what you can afford to lose — money whose loss would not affect your daily life.

Daily Budget Usage (Example)
৳600 used / ৳1,000 set — You're within your limit
  • Up to 10% of your monthly entertainment budget Set aside a gaming budget.
  • Rent, food, or medical expenses Never use money meant for essentials on gaming.
  • Credit or borrowed money Take a break from gaming.
  • Per week Track and review your gaming expenses regularly.

Mental Health & Gaming

Research shows that people tend to spend more time gaming during periods of stress, loneliness, or low mood. h baj doesn't want its members turning to gaming as an escape from negative emotions. If gaming starts to feel like your only outlet during tough times, that's a warning sign worth taking seriously.

Responsible gaming means staying aware of your mental state. Avoid gaming when you are angry, depressed, or under the influence of alcohol. Your judgment is impaired at these times, which can lead to greater losses.

Tips: Before you start playing, ask yourself — "Am I playing for fun, or to escape how I'm feeling?" If it's the latter, step away and do something else.

Build Healthy Gaming Habits

Responsible gaming at h baj means making informed choices. The habits below will keep your gaming experience healthy and enjoyable:

  • Set time limits on your play — Not before bed or in the middle of work.
  • Celebrate a win, but never depend on winning.
  • Take a Break When You Lose — Don't keep going just because you think "this time I'll win."
  • Spend time with family and friends — Gaming is a part of life, not all of it.
  • Keep up a regular exercise and sleep routine — A healthy body is the foundation of a healthy mind.
  • Keep a Gaming Diary — Keep a record of how long you played and how much you spent.
Our Commitment

H baj Responsible Gaming Commitment

We are committed to responsible gaming — not just in words, but in practice.

Strictly 18+

Age verification is mandatory for every new account. Minors are not permitted access under any circumstances.

No Aggressive Marketing

No promotional messages are sent to self-excluded or at-risk players.

Trained Support Team

Our support agents are specially trained to identify and assist with problem gaming.

Limits Take Effect Immediately

Any limit or exclusion request is activated within 24 hours, without delay.

FAQ

Responsible Gaming FAQs

Yes, though increasing your limits requires a 7-day waiting period. This delay is intentional — it's designed to prevent impulsive decisions. Reducing your limits, however, takes effect immediately.

Once your chosen period (6 months to 5 years) ends, you'll be able to play again. Permanent self-exclusion, however, cannot be reversed. To reactivate your account after a time-limited exclusion, you'll need to contact support and complete a cooling-off assessment.

Contact us directly at support@hbaj.wine. Our team will assess your situation in complete confidence and take the necessary steps. It is also possible to temporarily restrict an account at the request of a family member.

Yes, you can turn off or adjust reality check from your settings. That said, we recommend keeping it on — it helps you stay aware of your time and spending.

Absolutely. h baj can connect you with mental health professionals. Email support@hbaj.wine with the subject "Professional Support" and our team will guide you confidentially in the right direction.

Yes, completely safe. Your balance remains untouched during a cooling-off period or self-exclusion. You can withdraw your funds once the break ends or by contacting support.
Safe Start

Play Responsibly — Join h baj Today

The safety of every member is our top priority at h baj. Use our responsible gaming tools to play with confidence — free from pressure.

18+ | Play Responsibly | If you have a problem, contact Support immediately

বাংলা